Have you ever felt overwhelmed with renting a car when you want to hop on it and begin your journey? If so, consider the emerging technology of contactless car rental a boon. It has completely transformed the way people used to rent cars a couple of years ago. Contactless car rental has fastened and simplified renting a car like never before.
Read further to learn how innovations in contactless car rental are revolutionizing the car rental industry and shaping a new future for it.
Would you like to rent a car without waiting for your turn or discussing it with the car rental agent? It seems like a concept from the future, right? The emerging contactless car rental technology makes this a reality. It allows you to rent a car, unlock it with your smartphone, and begin your ride, even with luxury options like a Rolls Royce rental in Dubai.
Contactless car rental uses mobile apps and the latest technology to offer a smooth car rental process with unmatched customer service.
J.D. Power's new study suggests that 83% of customers preferred future service through phone-based contactless scheduling. It highlights how people are quickly growing accustomed to the latest technology and the trend of contactless car rental.
Different kinds of new technological developments are finding their place in the car rental industry and changing it for good:
In recent days, mobile apps have become a widely used technology in the car rental industry. Different car rental services have developed mobile apps that form the center of the contactless car rental experience. In these apps, you can look for vehicles available under their company and select the one you prefer.
The mobile app for car rental services allows you to reserve and even pay for a rental car. Further, the latest development offers digital keys in those apps to unlock your vehicle and inspect it online. However, the most convenient part is that it allows you to complete the formalities for car rental services for a seamless experience.
The trend will increase as Statista reports that around 72% of the total revenue generated in the rental car industry will come via online booking by 2027.
After online booking and digital keys, AI is the next thing you must look for. AI has immediately placed itself in the car rental industry for customers and service providers. It helps to decide pricing, predict demand, and improve companies' customer service.
Moreover, using chatbots to handle queries, offer instant assistance, and customize rental suggestions has become possible. At the same time, customers get improved and instant services.
The Internet of Things provides comprehensive benefits for transforming car rental services with its ability to offer data. It can help companies track vehicles, monitor fuel levels, and optimize their processes, such as washing, servicing, and timely delivery.
At the same time, it can improve the vehicle's security and check the driver's health and driving. However, the highlight is that IoT can help you predict and provide traffic patterns and a more precise billing service.
Do you think the traditional way of checking ID cards isn't enough to ensure the security of rental cars? If yes, then you must know about biometric technology, which helps to provide a better level of protection for rental cars. It includes biometric locks on your rental vehicles, such as facial recognition or fingerprint scanners.
As per future market research, the automotive biometric market was valued at USD 1.1 billion in 2021. With this, it will grow at a CAGR of 17.3% during the forecast period 2022-2030.
The use of digital payments has been a boon for car rental services, and the emerging technology of blockchain in the industry can boost it. It helps to make instant transactions with cryptocurrencies more secure.
Blockchain can help to increase transparency in pricing and payment contracts. Also, it can provide more safety against fraud and simplify the payment processes.
The following are the uses of contactless car rental services:
Finding the right car, completing paperwork, and making payments consume much time. However, technological advancements in contactless car rental services save customers time. As per a survey by Mastercard, 82% of respondents found contactless payments 10% faster to make payments.
In the post-pandemic world, contactless car rental services are the best way to reduce the chances of physical contact. Consequently, it helps to reduce the chances of an infection spreading for better health and safety of employees and customers.
New survey reports indicate how contactless car rental services will increase because they increase customer satisfaction. From offering seamless browsing of vehicles, booking, payment, and safety, among other benefits, it saves time and effort. Moreover, it's eco-friendly and safer from a health perspective.
The increase in contactless car rental is just a tiny part of the technological advancements waiting ahead in the car rental industry. Phantom Rent A Car - Luxury Car Rental In Dubai, the car rental process has already been simplified, and other aspects are set to be developed further.
As we progress, one thing is sure: technology will continue to drive change in the car rental industry, creating exciting opportunities for businesses and customers alike.
